UniDesk is free forever for nonprofits.
We give qualifying nonprofits the full Growth plan — AI agents, ticketing, asset management, custom workflows — at no cost. Apply once, use it forever.
501(c)(3) or country equivalent · We reply within 3 business days
Agents that close tickets, not just suggest replies.
Connect your knowledge base. Set guardrails. Watch agents triage, look up answers, take actions in M365 or Google Workspace, and close tickets — without your team in the loop for the routine stuff.
- [09:42:11]Ticket created: "Can't access shared drive"
- [09:42:13]Agent: Triaged → Access Request
- [09:42:15]Agent: Looked up KB article #214 (Drive permissions)
- [09:42:18]Agent: Verified group membership in Entra ID
- [09:42:21]Agent: Added user to "Marketing-Drive-RW" group
- [09:42:23]Agent: Replied to user with confirmation
- [09:42:25]Status: Resolved ✓ (1m 14s)
Three steps to a self-driving helpdesk.
Connect
Drop in your knowledge base and documentation — PDFs, Word docs, markdown, anything. UniDesk parses and indexes it so agents have the same context your team does.
Train
Set guardrails — what agents can and can't do. Approve actions before they run, or let them act autonomously.
Resolve
Agents handle routine tickets end-to-end. Your team owns the platform; the queue takes care of itself.
Nonprofit program questions.
Run your nonprofit's IT with UniDesk.
Free forever for qualifying nonprofits. Apply once, get the full Growth plan — no card, no expiry.