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Guides, comparisons, and product deep-dives.
Honest takes on the IT helpdesk landscape — what tools work for which teams, and how AI agents are reshaping support.
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UniDesk vs Zendesk: An honest 2026 comparison for internal IT teams
Zendesk was built for customer support. UniDesk was built for internal IT — with AI agents, asset management, and pricing that scales without per-seat shock. Here's how they actually compare.
May 12, 20266 min read